We asked 170 leaders (from first-line managers to senior executives) what their team members did that most frustrated them and eroded value. These are nearly guaranteed to be credibility killers. However, these managers also taught us ways to build credibility at work. Check out the guide below to learn how to build trust and avoid actions that kill credibility. 

This resource is available below but it can also be found in your copy of Impact Players. (Appendix A, pages 281 & 282)

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